World Hotels - An analysis of the relationship between market orientation and business performance in the hotel industry [An article from: International Journal of Hospitality Management]

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Binding: Digital Format: HTML Label: Elsevier Manufacturer: Elsevier Publisher: Elsevier Studio: Elsevier
Editorial Reviews: This digital document is a journal article from International Journal of Hospitality Management, published by Elsevier in . The article is delivered in HTML format and is available in your Amazon.com Media Library immediately after purchase. You can view it with any web browser. Description: The purpose of this study was to conduct an investigation into the link between market orientation and business performance in the hotel industry. Data were generated from 63 hotels in Hong Kong. The findings indicated that market orientation is positively and significantly associated with the marketing performance and financial performance of a hotel. The implications of the findings are discussed and the limitations of the study as well as future research directions are addressed.